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5 Simple Steps to Increasing Customer Loyalty (Hawaii Island - Kona)

Sat 9:00 AM to 11:30 AM
Topic: Customer Relations

During this interactive workshop you will learn how to define your brand (and what your brand is if you don’t currently know); acquire the keys to gaining the trust of your clients so that they return, refer, and become “ambassadors” for your products and services. You’ll also learn how to get out of your own way so that you can grow your business with confidence.

Speaker(s): Alex Mitchell has been a successful strategic marketing, branding and business development consultant for more than 20 years. She has influenced the consumer branding and business development for major corporations including BusinessWeek, Chanel, U.S. News & World Report, the New York Observer, and Time Out Publications.

Co-Sponsor(s): Hawaii SBDC

Directions: Turn into NELHA (Natural Energy Laboratory of Hawaii Authority) and follow the road until you must turn right, then keep going (with the ocean on your left) , past Kona Cold Lobster and past an open gate. The Hale Iako Building is located at the very far end of the main road on the right (in NELHA). The building has a blue roof and is on the right hand side. There is parking in the front and back of the building. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Please contact Hawai‘i SBDC at 333-5000 to make arrangements.

Fee: $ 20.00

Payment is to be made at the time of on-line registration. No refunds unless we cancel the event.

Phone: 8083335000


Hawai‘i SBDC, West Hawai‘i Center
73-970 Makako Bay Dr. Kailua Kona, HI 967470